1. Information We Collect

2. How We Use Your Information

• Service delivery: create and manage accounts, provide dashboards, process transactions, and send service-related messages
• Customer support: troubleshoot issues, respond to inquiries, and improve training resources
• Security and fraud prevention: monitor suspicious activity, verify identity, and protect our platform
• Analytics and product development: measure performance, test new features, and enhance user experience
• Marketing: send newsletters, product updates, and promotional offers when you have opted in (see Section 6 for choices)

3. Legal Bases for Processing (EEA/UK only)

We rely on one or more of the following:

1. Performance of a contract
2. Legitimate interests (for example, improving our services)
3. Your consent (for marketing or where local law requires)
4. Compliance with legal obligations

4. How We Share Information

We do not sell your personal data. We share it only:

• With service providers that help us operate (cloud hosting, payment processors, email/SMS platforms, analytics) under strict confidentiality agreements
• With business partners when you integrate third-party tools or request referrals
• For legal reasons if required by law, court order, or to protect rights, property, or safety
• During a business transaction such as a merger or acquisition, subject to customary safeguards

5. Cookies and Tracking

We use first- and third-party cookies, pixels, and similar technologies to:

• Maintain session state and remember preferences
• Collect aggregated usage statistics
• Tailor advertising on and off our site

You can adjust cookie settings in your browser or decline non-essential cookies via our banner.

6. Your Choices

We will respond to verified requests within the timeframe required by applicable law.

7. Data Security

We employ safeguards including:

• TLS encryption in transit
• AES-256 encryption at rest for sensitive records
• Role-based access controls and regular access audits
• Vulnerability scanning and penetration testing

No Internet transmission is completely secure, so we cannot guarantee absolute protection, but we work hard to keep your data safe.

8. Data Retention

We keep personal information only as long as necessary to:

• Provide the services you requested
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

When retention is no longer required, we securely delete or anonymize data.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from anyone under 13. If you believe a child has provided us data, contact us and we will delete it promptly.

10. International Transfers

We are headquartered in the United States. If you are located outside the US, your information may be transferred to and processed in the US or other countries with different data-protection laws. We use standard contractual clauses or equivalent safeguards where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" and, where significant changes occur, provide additional notice (for example, by email or in-dash alerts). Continued use of our services after notice constitutes acceptance of the updated policy.

12. Contact Us